The Community Care of Brooklyn (CCB) Navigator connects Brooklynites with over 300 community-based social, behavioral, and medical care services and programs, offering individuals the resources they need to stay safe, access quality services and avoid health crises.
This “one-stop-shop” care management service is free and available to all Brooklyn residents: from the emergency room, to inpatient and outpatient settings, to the community at-large, regardless of insurance or ability to pay.
The CCB Navigator team can be reached directly between 9am and 5pm ET by calling (1-800-356-7480). For more information, you can download the CCB Navigator fact sheet in the following languages:
What Happens When You Call the CCB Navigator?
Referrals are made only to free resources that individuals are interested in receiving, and there is no obligation to accept services or proceed with the next step in the process. The CCB Navigator cannot assist with clinical oversight or concerns such as billing, insurance, prior authorizations, and medication reconciliation.
CCB Navigator
How Does the Referral Process Work?
You will be connected with or get a call back from the CCB Navigator team.
You will talk with a member of the CCB Navigator team about your concerns.
Referrals will be initiated only to free resources that you are interested in receiving.
You will be connected with organizations providing or assisting with needed services.